🌍 Which Countries Are Served by myGermany?
myGermany ships to almost every country worldwide — with the exception of destinations currently affected by military conflicts or sanctions.
✅ Where We Ship:
We cover Europe, North & South America, Asia, Australia, Africa, and more.
📦 Our carrier network includes DHL, FedEx, UPS, DPD, GLS, and others — ensuring fast and reliable delivery options globally.
🔎 Want to Check Your Country & Shipping Rates?
Related Articles
🚫 Does myGermany Ship to Other Forwarding Companies?
No, myGermany does not ship to other forwarding companies. ⚠️ Important Notice: If a shipment is addressed to a known forwarding company, it will be canceled immediately and a handling fee of €39.00 will be applied. This policy helps us ensure: ...
📮 My Item Was Sent to a Post Box — Can myGermany Pick It Up?
Unfortunately, no. If your parcel was delivered to a German pick-up station, PO box, or Packstation instead of our warehouse address, we cannot retrieve it on your behalf. ❌ Why Not? German law requires the recipient to appear in person to collect ...
🍷 Does myGermany Forward Perfume, Alcohol, or Lithium Batteries?
Yes — but restrictions apply, depending on the item type, quantity, and destination country. Please review the specific guidelines before shipping: ? Lithium Batteries & Devices Includes smartphones, laptops, eBikes, powerbanks, and loose batteries ...
📮 Does myGermany Forward to Post Offices or PO Boxes?
No — we generally do not ship to Post Office addresses, PO Boxes, or Poste Restante, unless specifically agreed upon in advance. ? Why? Most express carriers require a physical delivery address with someone available to sign for the package If sent ...
🔄 How Can I Return a Shipment?
myGermany supports returns both within Germany and from abroad, depending on your situation. ?? Return from myGermany to the Original Seller (Within Germany) If you've received: ❌ Wrong or damaged items ? Products not as described You may return ...