📮 Does myGermany Forward to Post Offices or PO Boxes?
No — we generally do not ship to Post Office addresses, PO Boxes, or Poste Restante, unless specifically agreed upon in advance.
🚫 Why?
Most express carriers require a physical delivery address with someone available to sign for the package
If sent to a PO Box or Poste Restante, your shipment may be automatically returned at your expense

In rare cases, some local postal services may allow it if arranged directly by you — but this is not guaranteed.
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📮 My Item Was Sent to a Post Box — Can myGermany Pick It Up?
Unfortunately, no. If your parcel was delivered to a German pick-up station, PO box, or Packstation instead of our warehouse address, we cannot retrieve it on your behalf. ❌ Why Not? German law requires the recipient to appear in person to collect ...
🍷 Does myGermany Forward Perfume, Alcohol, or Lithium Batteries?
Yes — but restrictions apply, depending on the item type, quantity, and destination country. Please review the specific guidelines before shipping: ? Lithium Batteries & Devices Includes smartphones, laptops, eBikes, powerbanks, and loose batteries ...
🚫 Does myGermany Ship to Other Forwarding Companies?
No, myGermany does not ship to other forwarding companies. ⚠️ Important Notice: If a shipment is addressed to a known forwarding company, it will be canceled immediately and a handling fee of €39.00 will be applied. This policy helps us ensure: ...
🌍 Which Countries Are Served by myGermany?
myGermany ships to almost every country worldwide — with the exception of destinations currently affected by military conflicts or sanctions. ✅ Where We Ship: We cover Europe, North & South America, Asia, Australia, Africa, and more. ? Our carrier ...
🔄 How Can I Return a Shipment?
myGermany supports returns both within Germany and from abroad, depending on your situation. ?? Return from myGermany to the Original Seller (Within Germany) If you've received: ❌ Wrong or damaged items ? Products not as described You may return ...