🚫 Does myGermany Ship to Other Forwarding Companies?

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• 🌍 Which Countries Are Served by myGermany?

  myGermany ships to almost every country worldwide — with the exception of destinations currently affected by military conflicts or sanctions. ✅ Where We Ship: We cover Europe, North & South America, Asia, Australia, Africa, and more. ? Our carrier ...

• 📮 Does myGermany Forward to Post Offices or PO Boxes?

  No — we generally do not ship to Post Office addresses, PO Boxes, or Poste Restante, unless specifically agreed upon in advance. ? Why? Most express carriers require a physical delivery address with someone available to sign for the package If sent ...

• 📮 My Item Was Sent to a Post Box — Can myGermany Pick It Up?

  Unfortunately, no. If your parcel was delivered to a German pick-up station, PO box, or Packstation instead of our warehouse address, we cannot retrieve it on your behalf. ❌ Why Not? German law requires the recipient to appear in person to collect ...

• 🍷 Does myGermany Forward Perfume, Alcohol, or Lithium Batteries?

  Yes — but restrictions apply, depending on the item type, quantity, and destination country. Please review the specific guidelines before shipping: ? Lithium Batteries & Devices Includes smartphones, laptops, eBikes, powerbanks, and loose batteries ...

• 🔄 How Can I Return a Shipment?

  myGermany supports returns both within Germany and from abroad, depending on your situation. ?? Return from myGermany to the Original Seller (Within Germany) If you've received: ❌ Wrong or damaged items ? Products not as described You may return ...