❌ What If Items Are Out of Stock or Cannot Be Delivered?

❌ What If Items Are Out of Stock or Cannot Be Delivered?

  • No problem — we offer flexible solutions!

    🛍️ Choose Your Preference During Checkout

    When placing your Concierge order, you can choose whether we should:

    • Cancel the entire order

    • Cancel only the unavailable item

    Just make your selection in the Concierge form during checkout.

    💸 Refunds

    Any fees already paid for items that can’t be delivered will be fully refunded, using the same payment method you used.

    📢 We’ll Notify You

    If an item is unavailable, we’ll let you know why and ask if you’d like us to:

    • Reorder it later, or

    • Skip it and proceed with the rest of your order

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