🚚 Can myGermany Pick Up Packages from Private Sellers?

🚚 Can myGermany Pick Up Packages from Private Sellers?

Yes! We offer a Concierge Pick-Up Service for items bought from private sellers within Germany.

You can choose between:

🏢 Delivery to Our Warehouse

We collect the item and deliver it to our warehouse, where we:

  • Inspect and securely repackage it

  • Prepare export and customs documents if needed

  • Consolidate it with your other shipments if desired

📦 Direct Shipping to You

Alternatively, we can pick up the item and send it directly to your address.

🤝 Communication with Seller

If needed, myGermany can handle communication with the seller on your behalf.

💰 Pick-Up Costs

  • Minimum fee: €20.00

  • Higher charges may apply depending on distance or complexity — we’ll always confirm with you before proceeding

      📧 Contact us at freight@mygermany.com or use the Concierge Form on your account to request a pickup.

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