π¦ How Are Parcels Secured & Wrapped at myGermany?
Your shipments are handled with care by experienced staff trained in secure international packaging.
π§° What Materials Do We Use?
We pack your items using:
High-quality packaging materials from certified suppliers
Materials provided by our carrier partners
Or the original inbound packaging, if suitable
π Packaging Quality
Our goal is to ensure that your parcels:
Are protected against shock, moisture, and handling stress
Meet the requirements of international carriers
π‘οΈ Extra Protection Available
When initiating a shipment in your account (Outbox), you can select one of our extra packaging levels if you want added safety β including strong or very strong packaging options.
Note: Repacking is only available for Premium Members.
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βοΈ Can myGermany Split Parcels and Ship to Different Addresses?
Yes, we can split parcels and forward items to different delivery addresses. ? How It Works: All incoming parcels are opened and inspected (unless otherwise agreed) Items are listed in your customer account You can choose which items should be split ...π’ Can I Pick Up My Parcels at the myGermany Warehouse?
Yes, youβre welcome to collect your parcels directly from our warehouse β but please contact us in advance. ? What You Need to Know: Pre-arrangement required β Please contact us before your visit Valid ID must be shown at pickup Pickup fee (standard ...π Can myGermany Ship Batteries and Lithium Batteries?
Yes β myGermany is certified to ship batteries and lithium batteries via Air, Road, and Sea. However, strict regulations apply, and we take care of all necessary declarations for you. β Batteries in Equipment (e.g. Smartphones, Laptops) These can be ...ποΈ What Are the Storage Conditions at myGermany?
myGermany provides free storage for a generous period β depending on your membership level. After that, storage fees apply. ? Free Storage Periods Membership Level Free Storage Time Free Volume Standard/Sensitive 60 days Up to 0.2β―mΒ³ Premium 90 days ...π What Package Size Limitations Apply at myGermany?
myGermany can forward standard and freight-sized parcels. Size and weight limits depend on the carrier you choose. For freight shipments, please contact us directly: ? freight@mygermany.com ? Standard Shipments Below are the general maximum limits ...