📦 How Are Parcels Secured & Wrapped at myGermany?

📦 How Are Parcels Secured & Wrapped at myGermany?

Your shipments are handled with care by experienced staff trained in secure international packaging.

🧰 What Materials Do We Use?

We pack your items using:

  • High-quality packaging materials from certified suppliers

  • Materials provided by our carrier partners

  • Or the original inbound packaging, if suitable

🔐 Packaging Quality

Our goal is to ensure that your parcels:

  • Are protected against shock, moisture, and handling stress

  • Meet the requirements of international carriers



🛡️ Extra Protection Available

When initiating a shipment in your account (Outbox), you can select one of our extra packaging levels if you want added safety — including strong or very strong packaging options.

Warning
Note: Repacking is only available for Premium Members.

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