📦 How Are Parcels Secured & Wrapped at myGermany?
Your shipments are handled with care by experienced staff trained in secure international packaging.
🧰 What Materials Do We Use?
We pack your items using:
High-quality packaging materials from certified suppliers
Materials provided by our carrier partners
Or the original inbound packaging, if suitable
🔐 Packaging Quality
Our goal is to ensure that your parcels:
Are protected against shock, moisture, and handling stress
Meet the requirements of international carriers
When initiating a shipment in your account (Outbox), you can select one of our extra packaging levels if you want added safety — including strong or very strong packaging options.

Note: Repacking is only available for Premium Members.
Related Articles
✂️ Can myGermany Split Parcels and Ship to Different Addresses?
Yes, we can split parcels and forward items to different delivery addresses. ? How It Works: All incoming parcels are opened and inspected (unless otherwise agreed) Items are listed in your customer account You can choose which items should be split ...
🏢 Can I Pick Up My Parcels at the myGermany Warehouse?
Yes, you’re welcome to collect your parcels directly from our warehouse — but please contact us in advance. ? What You Need to Know: Pre-arrangement required – Please contact us before your visit Valid ID must be shown at pickup Pickup fee (standard ...
🛡️ How Are My Parcels Insured?
We provide insurance protection both in our warehouse and during transport, depending on the service and shipping method used. ? While Stored at myGermany Your items are insured for up to €200,000 while stored in our warehouse. This applies to all ...
📏 What Package Size Limitations Apply at myGermany?
myGermany can forward standard and freight-sized parcels. Size and weight limits depend on the carrier you choose. For freight shipments, please contact us directly: ? freight@mygermany.com ? Standard Shipments Below are the general maximum limits ...
🔋 Can myGermany Ship Batteries and Lithium Batteries?
Yes — myGermany is certified to ship batteries and lithium batteries via Air, Road, and Sea. However, strict regulations apply, and we take care of all necessary declarations for you. ✅ Batteries in Equipment (e.g. Smartphones, Laptops) These can be ...