✂️ Can myGermany Split Parcels and Ship to Different Addresses?
Yes, we can split parcels and forward items to different delivery addresses.
🔍 How It Works:
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All incoming parcels are opened and inspected (unless otherwise agreed)
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Items are listed in your customer account
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You can choose which items should be split into separate packages
💰 Splitting Fee
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€20.00 per split (e.g. dividing one parcel into two)
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Includes handling, repacking, and preparation of new shipping documents
📦 Consolidation Is Free
Prefer to combine multiple parcels instead?
We offer free consolidation (up to 30 kg per parcel) for Premium Members.
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Yes — myGermany is certified to ship batteries and lithium batteries via Air, Road, and Sea. However, strict regulations apply, and we take care of all necessary declarations for you. ✅ Batteries in Equipment (e.g. Smartphones, Laptops) These can be ...
🛠️ Does myGermany Ship Used Engines or Motors?
✅ New Engines Yes — we can ship new engines or motors without restrictions, including: Chainsaw engines Boat or outboard motors Motorcycle or bike engines ⚠️ Used Engines (Containing Liquids) Used engines that have run on fuel or oil can only be ...
📦 How Are Parcels Secured & Wrapped at myGermany?
Your shipments are handled with care by experienced staff trained in secure international packaging. ? What Materials Do We Use? We pack your items using: High-quality packaging materials from certified suppliers Materials provided by our carrier ...
🏢 Can I Pick Up My Parcels at the myGermany Warehouse?
Yes, you’re welcome to collect your parcels directly from our warehouse — but please contact us in advance. ? What You Need to Know: Pre-arrangement required – Please contact us before your visit Valid ID must be shown at pickup Pickup fee (standard ...
🏺 Does myGermany Ship & Insure Items Like Vases or Ceran Hobs?
✅ Shipping – Yes We can ship fragile items like vases, ceramic products, or ceran cooktops. However, please note: ❌ Insurance – Not Available We cannot insure extremely delicate items such as: Ceran hobs / glass cooktops Porcelain and ceramic vases ...