Shopping & Ordering
📦 Do You Receive Amazon Packages at the myGermany Warehouse? What About Amazon OTP?
✅ Yes — We Accept Amazon Deliveries You can have your Amazon orders delivered directly to your myGermany warehouse address. ? What Is an Amazon OTP? Amazon may send a One-Time Password (OTP) for high-value deliveries. This is a 4–6 digit code sent ...
🌐 Do You Accept Packages from Outside Europe?
? For Standard & Premium Members No — we cannot accept shipments imported into the EU on your behalf. Please do not order goods from outside the EU (e.g. UK, China, USA) to your myGermany address. This is due to legal restrictions around customs and ...
🏷️ How Do I Enter My myGermany Address at the Vendor’s Checkout?
Please enter the following as your shipping address: YOUR FULL NAME, myGermany GmbH Nordstraße 5 99425 Weimar Thuringia (DE) Germany ? Phone Number (Optional but Often Required) International format: +49 (0)3643-8780131 National format: ...
📞 What Phone Number Can I Use When Ordering Myself?
Many German online stores require a valid German phone number during checkout. ✅ Recommended: Always try to enter your own phone number first. ? If Not Accepted: You may use our company number: International format: +49 (0)3643-8780131 National ...
🛍️ I Would Like You to Buy for Me — Is That Possible?
Absolutely! You can use our Concierge Service, and we’ll purchase the item on your behalf from any German or EU-based store that doesn’t accept international orders or payment methods. ? How It Works: Fill out the Concierge Form in your account ...
🛒 What Should I Do After Ordering from a German Online Store?
Once you've placed an order with a German retailer, you can help us ensure faster and more accurate processing by letting us know what you're expecting. ✅ Step 1: Register Your Expected Delivery Go to your myGermany Account → Expected Order Box, and ...
📏 Where Can I Find Information About European Sizes?
Need help converting sizes? We’ve got you covered! You can find detailed size charts and conversion overviews here: ? Shoe Size Conversion Chart ? Clothing Size Conversion Chart These guides help you compare European sizes to US, UK, and ...