Document Services
✉️ Does myGermany Receive Letters for Me?
No — myGermany does not offer mail or letter forwarding services. ? We Do Not Accept: Letters containing bank information, SIM cards, or verification codes (e.g. Google AdSense, VAT registration) Registration or identity verification letters Any ...
📄 Can I Get a Scan of My Package Documents?
Yes, absolutely! Once your package appears in your Inbox, you can request a document scan directly from your customer account. ?️ Where to Find It: Log in to your account → Inbox → Select the package → Choose the Scan Request option. You’ll be able ...
📎 Can I Attach Documents to My Outgoing Package?
Yes, you can attach documents when preparing your shipment. ? How It Works: During the Outbox/Checkout process in your account, you'll have the option to: Upload documents (e.g. invoices, customs papers, instructions) Request removal of documents ...
📬 Does myGermany Accept Letters with Verification Data?
No — we do not accept, scan, or forward letters containing verification data, such as: PIN codes Activation codes Identity verification documents This policy is in place for privacy, legal, and security reasons.
💳 Does myGermany Forward Credit, Debit, or Bank Cards?
No — for security and legal reasons, we do not forward credit cards, debit cards, or bank cards.