📄 Can I Get a Scan of My Package Documents?
Yes, absolutely!
Once your package appears in your Inbox, you can request a document scan directly from your customer account.
🖥️ Where to Find It:
Log in to your account → Inbox → Select the package → Choose the Scan Request option.
You’ll be able to view important documents such as:
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📎 Can I Attach Documents to My Outgoing Package?
Yes, you can attach documents when preparing your shipment. ? How It Works: During the Outbox/Checkout process in your account, you'll have the option to: Upload documents (e.g. invoices, customs papers, instructions) Request removal of documents ...
📬 Does myGermany Accept Letters with Verification Data?
No — we do not accept, scan, or forward letters containing verification data, such as: PIN codes Activation codes Identity verification documents This policy is in place for privacy, legal, and security reasons.
✉️ Does myGermany Receive Letters for Me?
No — myGermany does not offer mail or letter forwarding services. ? We Do Not Accept: Letters containing bank information, SIM cards, or verification codes (e.g. Google AdSense, VAT registration) Registration or identity verification letters Any ...