Customs, Tax & Rules
💰 Do I Have to Pay Import Customs Duty & Taxes?
? Shipping Outside the EU Yes — if you're shipping outside the EU, import duties and taxes may apply. These charges are not included in myGermany’s service rates and must be paid directly by you. ? Who Will Charge Me? Your local customs ...
💶 Can I Get a VAT Refund?
Yes — VAT refunds may be possible, especially for Premium and Business Members. However, some conditions apply, and the process depends on how and where you purchased the goods. ?️ If You Purchased the Item Yourself Only the seller (merchant) can ...
📑 How Do I Get an Export Customs Declaration for Shipments Over €1,000?
If your shipment value exceeds €1,000 and is going to a non-EU country, a customs export declaration is legally required. ✅ Yes — We Can Prepare It for You If your German seller hasn’t provided the declaration, we can handle it. ? Costs €20.00 ...
📄 What Documents Are Needed for the Forwarding Process?
You don’t need to request a special invoice — we handle the required documents for you. ✈️ For International Shipments: Both the exporting country (Germany) and the importing country require specific documentation, such as: Export Declaration (for ...
🛃 Do You Handle Customs Import Clearance in My Country?
Yes — import clearance is handled automatically by the shipping carrier during the delivery process. ✅ Here’s How It Works: The carrier clears your shipment through customs on your behalf Any import duties or taxes will be billed to you by the ...
📄 Which Data Is Used by myGermany for Export Papers?
The data used for your customs export documents depends on how the goods were purchased: ?️ If You Used the Concierge Service No action required — we use the information you provided in the Concierge Form. We’ll handle the export paperwork based on ...
🚫 What Goods Are Restricted in My Country?
Each country has its own rules about what items can be imported. ? Check Restrictions You can find an overview of restricted and prohibited items here: Restricted Items Overview ? Not Sure About an Item? If you're unsure whether your goods are ...