📸 Can myGermany Provide Pictures of My Package Contents?

📸 Can myGermany Provide Pictures of My Package Contents?

Yes! We offer photo services for all incoming packages — especially for Premium and Business Members.

🧾 What’s Included by Default:

  • Photos of package contents

  • Photos of shipping labels
    These are automatically provided for each incoming package.

🔍 Need More Detailed Images?

You can request additional photos directly in your account:

  1. Go to your Inbox

  2. Select the package

  3. Leave a comment with your specific request

We'll upload the requested photos within 24 hours.

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