πΈ Does myGermany Offer a Best Price Guarantee for Packages?
Yes! We proudly offer a Best Price Guarantee on all package shipments.
If you find a lower price from another forwarder β weβll match it and beat it by β¬1.00!
π§Ύ How to Claim:
Send us a screenshot or link showing the competitor's price
Contact us via info@myGermany.com or use our Contact Form
After verification, weβll adjust your shipping rate accordingly
π Terms & Conditions:
β
Applies to packages only (not pallets or freight)
β
Valid before, during, or up to 30 days after you've paid for the shipment
π οΈ We compare equivalent shipping methods only
(e.g. DHL Express vs. DHL Express, FedEx Connect Plus vs. FedEx Connect Plus)
β Not Eligible:
We do not match prices from:
Paid memberships or loyalty programs
Coupons, bundle offers, or gift card promotions
Financing offers, pricing errors, or third-party discounts

Weβre committed to giving you the best service at the best price β guaranteed.
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π Do You Attach myGermany Service Invoices to My Parcels?
No β we do not attach myGermany invoices to your parcels. ? Where to Find Your Invoices You can download all myGermany service invoices anytime in your account: myAccount β Invoices ? Merchant Invoices & Custom Documents During the shipping process ...
π³ How Can I Pay at myGermany?
We accept a wide range of secure payment options to make it easy for you: All major credit cards PayPal Country-specific payment methods (e.g. Sofort, iDEAL, etc.) For a full overview of accepted payment types, fees (if any), and instructions: See ...
π May I Get a Cost Overview and Comparison of Services?
Yes β we offer a clear breakdown of all costs and service levels so you can make the best choice for your needs. Check our Service & Pricing Overview This includes: Membership plan comparisons Service fees Storage, packaging, and shipping costs ...