💸 Does myGermany Offer a Best Price Guarantee for Packages?
Yes! We proudly offer a Best Price Guarantee on all package shipments.
If you find a lower price from another forwarder — we’ll match it and beat it by €1.00!
🧾 How to Claim:
Send us a screenshot or link showing the competitor's price
Contact us via info@myGermany.com or use our Contact Form
After verification, we’ll adjust your shipping rate accordingly
📌 Terms & Conditions:
✅ Applies to packages only (not pallets or freight)
✅ Valid before, during, or up to 30 days after you've paid for the shipment
🛠️ We compare equivalent shipping methods only
(e.g. DHL Express vs. DHL Express, FedEx Connect Plus vs. FedEx Connect Plus)
❌ Not Eligible:
We do not match prices from:
Paid memberships or loyalty programs
Coupons, bundle offers, or gift card promotions
Financing offers, pricing errors, or third-party discounts
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📄 Do You Attach myGermany Service Invoices to My Parcels?
No — we do not attach myGermany invoices to your parcels. ? Where to Find Your Invoices You can download all myGermany service invoices anytime in your account: myAccount → Invoices ? Merchant Invoices & Custom Documents During the shipping process ...📊 May I Get a Cost Overview and Comparison of Services?
Yes — we offer a clear breakdown of all costs and service levels so you can make the best choice for your needs. Check our Service & Pricing Overview This includes: Membership plan comparisons Service fees Storage, packaging, and shipping costs ...💳 How Can I Pay at myGermany?
We accept a wide range of secure payment options to make it easy for you: All major credit cards PayPal Country-specific payment methods (e.g. Sofort, iDEAL, etc.) For a full overview of accepted payment types, fees (if any), and instructions: See ...