📥 My Package Arrived in My Inbox – What’s Next?

📥 My Package Arrived in My Inbox – What’s Next?

Great news — your parcel has arrived at our warehouse and is now visible in your Inbox!

🗂️ What You Can Do Now

  • Store it for free for up to 60 days to consolidate with other shipments

  • Or move it to the Outbox to prepare it for shipping

Your account provides all key details:

  • Photos of the item

  • Package status & condition

  • Dimensions, weight, and description

🚚 Want to Ship It Now?

Just follow these steps:

  1. Move the package to your Outbox

  2. Choose your shipping provider and delivery method

  3. Review and pay the shipping cost

  4. We’ll take care of the rest and initiate shipment immediately



📺 Watch how it works (Video Guide)
📘 Download the myGermany Account Manual

    • Related Articles

    • 📝 How Do I Change the Goods Value & Article Description?

      You can edit the value and description of items in most of your orders — but with some important exceptions. ✏️ How to Edit (for Your Own Orders) Go to myOrders > Inbox Hover over the value or description field Click to edit the entry These values ...
    • ❌ How Can I Close or Delete My Account?

      We’re sorry to see you go — but of course, we respect your decision. To close your account, simply send us an email from the email address registered to your myGermany account: ? info@mygermany.com ? What Happens Next: Your account will be ...
    • 🧾 Can myGermany Be Used as a Billing Address?

      No — for legal, traceability, and consistency reasons, you cannot use myGermany as your billing address. Your billing address must be your own physical address. ? What If That’s Not Possible? If a seller requires a German billing address, you can ...
    • 🚀 Can I Use myGermany Immediately After Registration?

      Yes! Once you’ve completed the quick registration process, you can start using your myGermany address right away to receive packages. ✅ Don’t Forget: Make sure to add your delivery address in your account settings — it’s required to forward your ...
    • 🎁 How Can I Receive Discounts?

      We love rewarding our loyal and supportive customers! Here's how you can save with myGermany: ? Refer a Friend Join our Affiliate & Referral Program: Earn rewards when a friend registers and sends their first package through your recommendation. ? ...