🕒 What Are myGermany’s Operating Hours?

🕒 What Are myGermany’s Operating Hours?

Our team is available to assist you during the following times:

🗓 Monday–Friday
🕗 08:00–16:00 (CET) – Central European Time

We're closed on weekends and German public holidays.

            ðŸ”Ž Check the current time in Germany.

    • Related Articles

    • ☎️ How Can I Contact myGermany? Can I Call You?

      We’re here to help — just choose the option that works best for you: ? Live Chat Available Monday to Friday, from 08:30 to 15:30 CET. Start a chat directly on our website during these hours. ? Email Reach us at info@mygermany.com — we usually ...

    • 🌐 In What Languages Can I Communicate with myGermany?

      We’re happy to assist you in English or German. If you’re not fluent in either language, we kindly recommend using a tool like Google Translate to help with communication. Tip: Many browsers offer built-in translation tools to make it easier to ...

    • 📬 How Do I Know When My Parcel Has Arrived?

      We’ll keep you updated every step of the way! ? Notification by Email As soon as your parcel arrives at our warehouse, you’ll receive an email notification from us. ? Update in Your Account You can also track your parcel’s arrival in your myGermany ...

    • 📦 Damaged or Lost Parcel? We’re Here to Help.

      If your parcel is damaged, lost, or delayed, don’t worry — we’ll guide you through the claim process step by step. ? When to Report All claims must be submitted within 7 days after receiving the shipment. ✉️ How to Submit Send your claim to ...