We’ll keep you updated every step of the way!

📩 Notification by Email

As soon as your parcel arrives at our warehouse, you’ll receive an email notification from us.

👤 Update in Your Account

You can also track your parcel’s arrival in your myGermany customer account. The package status will update automatically.

🔍 Quality Check (Optional)

If you’ve created a New Delivery in your account before the parcel arrives, we’ll:

• Inspect the package for visible damage

• Check if the contents match your expectations
  
  

📺 See how it works (video)
📘 Download the myGermany Account Manual